Privacy Policy

Effective Date: 18/03/2026

Artisan Coats is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website artisancoats.co.uk and use our services.

Information We Collect

We may collect the following types of information:

  1. Personal Information: Name, email address, phone number, billing details, and other contact details you provide when requesting a quote, booking a service, or subscribing to our newsletter.
  2. Property Information: Any details you provide about your property, project requirements, or decorating preferences to help us deliver our services.
  3. Technical Information: IP address, browser type, device information, and cookies for website analytics and functionality.

How We Use Your Information

We use your information to:

  1. Provide and manage our painting and decorating services.
  2. Process payments and bookings.
  3. Communicate with you about project updates, quotes, or promotions.
  4. Improve website performance and customer experience.
  5. Ensure legal compliance and security.

How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  1. Service Providers: Payment processors, email services, or booking platforms that help us run our business.
  2. Legal Authorities: If required by law or to protect our rights.

Data Security

We take appropriate security measures to protect your data. However, no online service is 100% secure. You are responsible for keeping your login details confidential.

Cookies & Tracking Technologies

We use cookies to:

  1. Improve website functionality and performance.
  2. Analyse user behaviour to enhance our services.

You can manage cookie preferences through your browser settings.

Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

  1. Opt out of marketing emails at any time.
  2. Request a copy of the data we hold about you.

To make a request, contact us at hello@artisancoats.co.uk.

Third-Party Links

Our website may contain links to third-party websites (such as paint suppliers or home improvement resources). We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.